The Finnish Immigration Service has selected twoday to develop its digital services related to immigration matters. The estimated value of the framework agreement for twoday is between 25 and 50 million euros.
Following a competitive tendering procedure, the Finnish Immigration Service has chosen twoday as one of its providers to offer specialist services for the maintenance and development of the agency’s information resources and services and the digital case management system for immigration matters. The estimated total value of the procurement is between 55 and 110 million euros, consisting of two lots. The first lot, which includes development work, is valued between 50 and 100 million euros and is evenly split between twoday and another provider. The framework agreement has a duration of three years with the option to extend it by one year.
The case management system for immigration matters furthers a seamless and controlled entry into the country and advances national security. In addition to the Finnish Immigration Service, other authorities such as the police, the Finnish Border Guard and Finnish embassies and consulates abroad also use the system.
"The purpose of the procurement is to enhance the systems utilized in digital case management and the digital services used in immigration administration. These systems are essential tools in our decision-making processes. The competitive tendering procedure included the case management system for immigration matters and, as part of that system, the online service Enter Finland," says Tarmo Jukarainen, Director of Information Management at the Finnish Immigration Service.
Both national and EU-level legislation regarding immigration will undergo many changes in near future. These changes will affect the processes in the case management system as well. Moving forward, the Finnish Immigration Service aims to enable even more efficient case management in the coming years. One tool that will help achieve this goal is IT system development.
The first lot of the procurement consists of maintenance and development, for which twoday is responsible for a 50% share. This involves, among other things, the development, modernization and maintenance of Enter Finland and the digital case management system for immigration matters. The services requested as part of this lot include system maintenance, architecture planning, and designing and programming of new functions. The second lot of the procurement involves specialist services to support the Finnish Immigration Service, and a third provider was selected for this.
"We are truly excited to be developing a nationally significant system and supporting the important work of the Finnish Immigration Service. We are also pleased by the considerable emphasis on quality factors in the selection, which speaks to our strong expertise in this area. This collaboration strengthens our position as a partner in demanding digitalization projects for public administration," says Mika Rahkolin, Business Unit Director at twoday.
Twoday has a long history of collaboration with domestic security authorities, and expertise in the sector is one of twoday's strategic strengths. Twoday also cooperates with local immigration authorities in other Nordic countries.
For more information:
Communications Services of the Finnish Immigration Service
tel. +358 295 433 037
e-mail: media@migri.fi
Mika Rahkolin
Business Unit Director
twoday Oy
tel: +358 40 555 2681
e-mail: mika.rahkolin@twoday.com