A new Business Central Cloud solution as an important step in Tommerup Heilskov's digital future
Tommerup Heilskov
At Tommerup Heilskov, the decision to replace the ERP system was not a difficult one. The chosen solution was Business Central Cloud, and they have not regretted it.
Tommerup Heilskov - a modern coffin factory with over 100 years of experience.
An efficient and well-functioning IT-system
Flexible, adaptable, and service-oriented are some of the core values at Tommerup Heilskov. A company operating in an industry that may be unfamiliar to many but is essential.
They produce and supply everything a funeral director needs. With an annual production of 120,000 coffins in the Nordic region, they are the absolute market leaders.
Dealing with an industry that often doesn't know tomorrow's needs places high demands on agile work processes for Tommerup Heilskov. This includes an efficient and well-functioning IT system.
Going the cloud route with Business Central is undoubtedly the most important decision we have made regarding our digital future.
Ulrich Hein Boe Nielsen, Director, Tommerup Heilskov
Delivery reliability, cloud-based solution, and Danish supplier
"We are in an industry where tolerance is 0. Our task is simply to produce and deliver on time because delivery reliability means everything in our industry. For many years, we worked with an IT system that was heavy and inflexible. When we were allowed to switch to a system of our choice from the corporate side, it was not a difficult decision," says Ulrich Hein Boe Nielsen, director of Tommerup Heilskov.
The company participated in several seminars and was prepared for the difference between being in the cloud or on-premise. The choice was a cloud-based Business Central, and the desire for a Danish supplier was fulfilled with the selection of twoday as a partner.
A requirement to work from anywhere
"The world is changing rapidly. I remember a world without IT, and now, especially with COVID-19, the importance of being able to work from anywhere and have access to everything, even from home, has been highlighted.
It didn't work well with our previous system. With Business Central, it just runs. At the same time, I know there is good security regarding GDPR, and our data is well taken care of," says Ulrich.
With Business Central Cloud as the foundation, Tommerup Heilskov is now ready to explore more extensions for the benefit of the business.
"The process up to now has provided tremendous value. We had a series of workshops with twoday, aiming to understand the system but also delve into the countless possibilities for customized extensions the system offers. What we use now is 'need to have' because we went live quickly.
Now, we look forward to working with twoday to explore all the surrounding products that can make our processes even more informative, transparent, and usable and, in general, further tailor the system to our business."
Business Central Cloud is a crucial step forward
At Tommerup Heilskov, they have experienced that the process of implementing Business Central has had the positive outcome of engaging employees in learning the solution and providing input for adjustments.
"Going the cloud route with Business Central is undoubtedly the most important decision we have made regarding our digital future. We can't start that journey from the top; it needs to be built from the ground up. And Business Central precisely forms the foundation in our digital strategy to help us reach even further into the world," concludes Ulrich Hein Boe Nielsen.