Marketing for hire from twoday became the solution for GlobalConnect
GlobalConnect
The fiber provider GlobalConnect experienced a period without a marketing department. To ensure that the marketing work did not come to a complete halt, they contacted twoday to lease the expertise they needed.
With a graphic designer, a content producer/web editor, and a project manager, twoday took over the responsibility for marketing while GlobalConnect waited for the newly hired staff to start.
– When I joined the company, it was very beneficial for me to have twoday there; they served as a bridge between me and those who had left earlier
Kristian Brandsberg, Digital marketing specialist at GlobalConnect.
A reassurance to have a partner like twoday
Kristian Brandsberg, Digital Marketing Specialist at GlobalConnect, describes how important it was for him to have twoday there when he started. GlobalConnect is a large company, and there was a lot to familiarize himself with in a short period. 'It gave me confidence that they knew our brand, and they were a good sparring partner to have,' he says.
For Brandsberg, the team from twoday became an extended marketing department, where those involved provided valuable professional advice and took ownership of the brand. 'When working with an external partner, it should, of course, be of top quality professionally, but they should also be able to provide input and challenge us,' he says.
The marketing had come to a halt if twoday had not stepped in
A few weeks after Kristian had started, the Marketing and Communications Manager, Christian Kamhaug, also joined GlobalConnect. He explains that it would not have been possible to keep the marketing up and running during that period if they had not used marketing for hire.
– We had a short period with no resources in marketing, so it goes without saying that our marketing efforts would have been dormant if twoday had not stepped in. And that is not exactly recommendable," says Kamhaug.
It's not always that budgets allow for hiring full-time positions within every field, which was also the case for GlobalConnect. – I have never encountered a marketing department that is not chronically understaffed, says Kamhaug with a smile. – That's why it's good to work with a partner who has a wide range of expertise. With twoday, GlobalConnect got graphic design, marketing automation, web editor, content marketer, and project manager all in one position.
An efficient collaboration
Kristian Brandsberg started the collaboration with twoday as soon as he joined GlobalConnect, and he felt a good sense of security in the project manager from twoday. – I have experienced it as an honest and good relationship, says Kristian. – We could agree and disagree, and together figure out what we should do to reach our goals.
GlobalConnect already had a strategy based on insight work, so it was important for them that the team from twoday did not spend unnecessary time on this. – twoday has been good at not spending unnecessary time on preparation and strategy, and going straight into the operational and using the insights we had, Kristian says.
Faster results than the management expected
Anyone who has started a new job knows that it takes time to get to know the company and the tasks. The management at GlobalConnect expected it to take more time before the new marketing department was up to speed, but what Kristian got done with twoday before the rest of the marketing team at GlobalConnect was in place was more than they had envisioned when the agreement was made.
"We initiated many processes that Christian Kamhaug and the rest of the team could latch onto when they started," says Kristian Brandsberg.
Kamhaug and Brandsberg are pleased that they chose to hire expertise when they lacked resources themselves. "Marketing for hire is perfect for acute situations, but it's also nice to have a few hours a week on a regular basis because you have a team that knows you well," concludes Kamhaug.