Jets chose twoday as the Business Intelligence provider
Case: Jets AS
When Stig Kleive started as CIO at Jets, the internal BI project was already in the testing phase. The decision on which solution to go for had been made, but it was uncertain who would implement it. The choice fell on twoday.
This is Jets™:
Jets develops, manufactures, and sells vacuum toilets, vacuum systems, and treatment plants. It all started in the Norwegian maritime environment, which further established strong relationships with maritime companies worldwide. Today, Jets is a global company selling products in multiple countries and market segments, with an export share of 80%. Jets saves its customers 20 million liters of water daily.
Power BI from twoday
Jets is a global company with various ERP systems, leading to different business systems appearing as 'silos' that do not communicate with each other. They needed a tool that could gather data across these systems to create quick insights across the organizations. The goal was to become more data-driven while increasing internal engagement by providing better insights into the company.
"The advantage of BI is that it quickly industrializes insights from a standardized data model, meaning that everyone working with facts-action-effect has access to the same information. This results in an accurate representation of reality," says Kleive.
The implementation of a Business Intelligence system can be a comprehensive process. It requires expertise in technology, data, business intelligence, and information architecture to ensure that the solution meets the company's needs and provides accurate and relevant results.
Kleive had a positive experience with twoday
"When we were about to start with Power BI, I contacted twoday. We wanted a supplier with high and local expertise and the ability to start the project immediately. We got that with twoday," says Kleive.
– Quality, stability, and availability of BI consultants have been important for us after the implementation process. We do not have the expertise to perform all elements of a BI solution ourselves
Stig Kleive, CIO at Jets AS
Business Intelligence solutions is an ongoing job
From the time Kleive contacted them, it only took a few days before mapping and the pre-project were underway. However, when asked how long the process took from start to finish, he says there is no definitive answer. Kleive believes that BI is a learning and maturation process, moving from project to process – it is something you never truly 'finish.'
Today, Jets utilizes consulting assistance from twoday to update and maintain Power BI. BI consultants help them create new extracts for reports and handle major changes. This ensures that the data is up-to-date, and Jets always has access to the results they need, especially during significant changes such as year-end and when new objectives are set.
"Quality, stability, and availability of BI consultants have been important for us after the implementation process. We do not have the expertise to perform all elements of a BI solution ourselves."
BI transforms large volumes of data into applied knowledge for Jets
After the process of mapping, pre-project, and implementation, Jets now has a range of reports that provide insight into the business, contributing to operational improvements. Among the reports that twoday has assisted with are sales orders, quality costs, accounting reports that collect data from multiple ERP systems. This allows Jets to measure various KPIs across the group and manage access to these reports.
A report that has been crucial for Jets to realize is measuring their own environmental performance to take environmental responsibility seriously.
Jets develops environmentally efficient technology for vacuum and waste management to address the challenges of its customers worldwide. To reduce environmental impact, they have set goals for CO2 use related to personnel air travel, as well as goals for waste and the amount of CO2 sent by air in relation to revenues
Kleive admits that measuring environmental performance can be challenging because the report must gather data from various systems and sources. He emphasizes that working hard to understand the facts and take necessary actions is crucial, and this is a good example of how twoday has helped make large amounts of data visible and understandable.
"Expertise and high competence have been crucial in integrating our systems so that we can achieve the best possible results in the ETL process and make data available in a user-friendly interface. This report has made it easier for us to understand the facts and take necessary actions" says Kleive.
What is an ETL process:
ETL stands for 'extract, transform, load.' ETL enables businesses to collect data from multiple sources and consolidate them into a single, centralized location. ETL also allows different types of data to work together. A typical ETL process gathers and enhances various types of data, then delivers the data to a data warehouse, such as Azure, for example.
BI provides insights that create engagement
Power BI has provided employees with easy access to reports and dashboards displaying the organization's performance and progress. According to Kleive, internal involvement has given employees an understanding of the company's goals and strategies, and BI also contributes to engagement in the efforts to achieve common objectives.
Jets has several reports to be developed and existing reports to be further enhanced. They want more focus on quality costs across data sources to create even more awareness in the organization. In addition, Jets is in the process of implementing a transition to a common ERP system for the group, which will lead to significant changes. The extent of this task can only be answered by a preliminary project, according to Kleive, and, according to him, it is an advantage that Jets has already established KPIs.
When asked about the experience with twoday as a Power BI supplier, Kleive concludes:
– We are satisfied with the solution twoday has delivered, and we get the attention and speed we need by having consultants available when needed. In twoday, we have our own Key Account Manager who is very helpful in our joint planning.