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How AI can improve business outcomes

Since the launch of ChatGPT towards the end of 2022, we have seen a significant increase in interest in AI. One notable area where AI is advancing rapidly is in its role as decision support, particularly in enhancing outcomes for data-driven businesses. Read more in the article here.
4/12/24 9:35 AM Susan Dymling
Data

AI reduces human work by 98%


Can AI truly make superior decisions compared to humans? At present, the answer is likely no. However, AI can undoubtedly enhance human decision-making processes. By leveraging AI assistance, human decision-making can be refined and optimized.

For instance, consider the application of AI in healthcare, particularly in the analysis of the vast number of X-rays processed daily. Instead of having a doctor evaluate all the images, this can now be done by AI. While AI solutions may not determine the need for patient admission, they can reliably categorize each X-ray into one of three predefined categories:

  1. The image shows signs of illness.
  2. The image does not show signs of illness.
  3. It's unclear.


Just this assessment reduces human work by 98%, while reducing the margin of error. In addition, an AI never gets tired, it never needs to pick up the kids from daycare, and it doesn't need to be paid for working overtime.

This same mechanism can serve as decision support for businesses aiming to enhance their outcomes.


twoday AI Agent revolutionizes your company's information processing and takes it to a whole new level. Read more about the AI Agent here.

 

How can AI be used as decision support to improve outcomes?

By transferring knowledge from humans to technology, companies can increase their corporate intelligence. In decision-making processes, there's inevitably a margin of error, which AI can help reduce. Granting AI access to the company's data streamlines the generation of overviews and analyses that would otherwise demand significant time and effort from human employees.

Frequently, it's the occurrences that go unnoticed that incur costs for companies—like goods shipped but not invoiced or returned items received but never sold. But how does one analyze such losses, which may not even be known? AI's strength lies in its ability to detect patterns, extrapolate from existing patterns, and detecting things a person cannot see.

AI is also unrivaled in detecting trends, which can be complex for a person. Some trends are symmetrical, others are seasonal. However the pattern looks, AI is adept at picking up anomalies. In this way, one can access predictions of both the "best case scenario" and "worst case scenario" - which work excellently as decision support.

 

 

What challenges are associated with implementing AI and how do you address them?


When implementing AI, it is important to understand the importance of training the decision-making process and feeding the tool with high-quality data. If the data collected is not complete or does not provide an accurate picture of the overall business, the analyses produced will also be skewed. It is therefore important to realize that there is a lot of quality work behind a good AI.

Another potential challenge is the General Data Protection Regulation (GDPR). How do you ensure the data fed into the AI solution? These are important questions to address from the start, to build a solution that truly complies with the legal requirements that exist today and in the future.

 

This is how you implement AI in your decision-making process:

At twoday, we have extensive experience in building a system to make businesses data driven. Our AI agent exemplifies this, enabling businesses across various industries to streamline operations, save time, reduce costs, and minimize manual labor. Moreover, by harnessing the capabilities of our agent, businesses can deliver superior service to their customers.

With twoday AI Agent, business information becomes immediately accessible, and the workload is reduced for various roles within the organization. By automating manual tasks and optimizing workflows, twoday AI Agent frees up time and resources that benefit both employees and employers.

Our AI agent can be integrated with any existing platform and complies with GDPR and other privacy regulations to the letter. The service also contributes to premium customer service by responding quickly and accurately to customer inquiries. The interface allows connection to various systems, making it easy to incorporate it into your existing infrastructure.

Featuring easy implementation and flexible features, the twoday AI Agent offers a cost-effective solution for companies to maintain competitiveness without the burden of extensive and expensive development projects. With its ability to swiftly sift through large volumes of data, finding specific information becomes effortless.

Below we list some of all the benefits of the AI agent:

  • Automate routine tasks and enhance process efficiency.
  • Simplify complex tasks for specialists.
  • Deliver rapid and superior customer service across all channels.
  • Facilitate employee training with guidelines and instructions.
  • Generate text content based on company materials.
  • Translate information between languages seamlessly.

 

 


Do you want to know more about twoday's AI Agent?

twoday AI Agent is a revolutionary AI application leveraging the power of GPT's language model to enhance and streamline operations while automating service processes.



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