A profitable business is built on a clear business strategy, a credible brand and digital processes that integrate seamlessly with the customer experience in the physical store. A crucial factor in achieving this is choosing the right IT provider with sufficient expertise, experience, and knowledge. It is important to carefully explore your options, compare potential providers, and assess your specific needs before making a final decision.
With decades of experience in process optimization in retail, we want to help you and your business move towards a more efficient and optimized workday, focusing on robust IT solutions that cover your entire operation – from inventory management to in-store point-of-sale systems and online store solutions.
1. The obvious: Choose the right solution for your specific needs
There are many systems for various functions, but the most important thing is that you choose a system that supports and adds value to your business. At twoday, we specialize in IT solutions for retail.
It’s important to select a comprehensive solution so that all your data can interact and be easily accessible across the business. However, it’s also essential to choose a solution that fits your needs, whether you have a single store or a chain of 100 stores.
We know the industry’s processes and support them with the best solutions on the market, but most importantly, we focus on improving your processes for the benefit of your customers.
2. Take good care of your data
A reliable IT provider prioritizes the security and protection of your data highly. They implement effective security measures, including antivirus programs, firewalls, encryption, and other security protocols, to protect your business from threats and data loss. You depend on operations running smoothly, so choose a partner that puts your business’s security at the forefront.
3. Invest in an efficient Point of Sale-system
A modern and functional POS system is crucial for retail businesses. It must be user-friendly for staff and able to handle all necessary tasks, such as sales transactions, inventory management, and reporting.
4. Optimize your online presence and e-commerce
In the digital age, having a strong online presence is essential. In addition to having an informative and user-friendly website, you should have a well-functioning, smart, and reliable e-commerce solution that meets today’s consumer demands.
We can help you get started with DynamicWeb, Adobe, Crystallize, and other e-commerce platforms, to ensure that your business’s online store gets off to a good start. You can also migrate your current online store to one of these solutions.
5. Improve your e-commerce with PIM
A well-functioning e-commerce solution relies on large amounts of data. Manual processes can demand endless resources, so in many cases, a Product Information Management system (PIM) is a suitable tool to use. With PIM, you can streamline the work of collecting, processing, and distributing data, providing you with the best foundation for creating better customer experiences.
PIM gives you an overview of your product data across channels, and the system makes it easy to share data with others – for example, retailers selling your product who need product images, descriptions, and specifications. These are tasks that never end and can exhaust entire departments. With PIM, these tasks are automated.
6. Prioritize scalability and adaptability
We understand that your business may change over time. We have extensive industry knowledge and are experts in creating the best solutions. The solutions must be able to offer scalable elements that can grow with your business. This includes everything from adding new users to expanding server capacity.
As your business grows, your IT solutions must be ready for it. This ensures that your business’s digitalization remains strong and meets future demands.
Want to know more?
Would you like to know more about how you can streamline your supply chain through digitalization? Get in touch with us. We offer a no-obligation review of your processes and discuss how they can potentially be optimized. We would also be happy to show you examples of how we have optimized the supply chains of both small and large retail chains over the years.