Often, there's a misconception that AI is a quick fix, where you simply push a button and let the technology take over. However, the reality is that implementing an AI solution is a methodical process that demands both precision and patience, though not necessarily complexity. Through the implementation of well-structured processes, continuously monitored, evaluated, and refined over time, the potential for outstanding results and workflow optimization is unveiled.
5 tips for a successful implementation of AI:
- It's a learning process
Implementing AI is a dynamic journey, constantly evolving and demanding ongoing refinement and adaptation. Expect to need to make improvements and adjustments along the way.
- AI isn't fixed - you shape the process
AI solutions are not static; they evolve over time based on experience, feedback, and insights collected during the implementation phase. Be ready to adapt and refine the process as required.
- Iterative process
Conduct the implementation as an iterative process where new versions and improvements are continuously developed and implemented based on feedback and results from previous iterations.
- Experiment in the test environment
Create a test environment where you can experiment with different approaches, test new ideas, and evaluate performance before implementing the solution. - Appoint a super user
A super user acts as an internal expert and resource to support users, answer questions, and provide guidance to maximize the benefits of AI implementation.
Start with established and well-documented processes.
Anders Sjölander, a sales manager at twoday, has witnessed firsthand how AI has streamlined operations in various organizations. He emphasizes the importance of not starting with overly complex processes when implementing AI. Start with processes you're already familiar with and confident in understanding.
“When selecting processes, I suggest beginning with established and well-documented ones like HR, customer service, and specialist roles. These domains already possess defined routines and stand to gain from AI implementation for workflow enhancement.
For instance, in HR, AI can manage the employee handbook and address common inquiries from colleagues. In customer service, AI can facilitate the handling of common questions by quickly and efficiently providing answers to customers. Finally, specialist roles in, for example, government agencies, can benefit from AI to navigate through complex guidelines and laws."
By viewing AI as a value-enhancing complement rather than a substitute, you can allocate time away from manual and repetitive tasks towards more impactful work that adds value.
“In our self-developed AI solution, twoday AI Agent, users can upload information in various formats such as PDF files, Word files, or URLs, and quickly get answers to their questions without having to manually search through these documents. With one of the market's most user-friendly interfaces, AI Agent becomes an extremely simple tool, creating value and efficiency in the workflow for various types of roles”
Be a part of the changing world and revolutionize your way of working with twoday AI Agent.
twoday AI Agent swiftly provides access to your company's information, alleviating the workload across various roles. Through task automation and process streamlining, it liberates resources and valuable time, simplifying operations for both employees and employers.
twoday AI Agent seamlessly integrates with any existing channel and adheres fully to GDPR and other data protection regulations. Additionally, it enhances customer service by delivering rapid and precise responses to inquiries. Its interface facilitates the interconnection of diverse systems, simplifying integration into your current infrastructure.
With easy implementation and customizable features, twoday AI Agent is a cost-effective solution that can help your company remain competitive without large and expensive development projects.
- Find specific information quickly from large amounts of data.
- Automate repetitive tasks and optimize workflows.
- Assist specialists in tackling complex tasks.
- Provide fast and superior customer service across all available channels.
- Train new employees and provide guidelines and instructions.
- Generate text content based on company materials.
- Translate information from one language to another.
Read more about twoday AI Agent here.
